Detailed description of goods and/or services
Marble Restaurant (Pty) Ltd is a business in the restaurant industry that prepares food and drinks for customers.
Delivery policy
Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of email.
Export restriction
The voucher offering on this website is available to worldwide clients.
Return and Refunds policy
The provision of goods and services by Marble Restaurant (Pty) Ltd is subject to availability. All vouchers purchased are non-refundable.
Customer Privacy policy
Marble Restaurant (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.
Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Marble Restaurant (Pty) Ltd bank account, the details of which will be provided on request.
Card acquiring and security
Card transactions will be acquired for Marble Restaurant (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy. Please note that American Express and Diners Club cards are not 3d Secure.
Customer details separate from card details
Customer details will be stored by Marble Restaurant (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Responsibility
Marble Restaurant takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
Country of domicile
This website is governed by the laws of South Africa and Marble Restaurant (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, Marble Restaurant, Trumpet on Keyes, Corner Keyes & Jellicoe Avenue, Rosebank.
Variation
Marble Restaurant (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.
Company information
This website is run by private company based in South Africa trading as Marble Restaurant (Pty) Ltd and with registration number 2013/031477/07 and Gary Kyriacou and David Higgs.
Gift Cards
a) Gift Cards are non refundable and non transferable and may not be exchanged for cash.
b) Gift Cards are treated as cash when settling a bill and may be used to cover a gratuity or part thereof.
c) Gift Cards must be used within 1 year of the purchase date.