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Terms & Conditions

  1. Detailed description of goods and/or services

    Marble Restaurant (Pty) Ltd is a business in the hospitality industry that provides restaurant dining experience.

  2. Delivery policy

    Subject to availability and receipt of payment, requests will be processed within 1 day and delivery confirmed by way of email. (for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.

  3. Return and Refunds policy

    This is a non-refundable policy

  4. Customer Privacy policy

    Marble Restaurant (Pty) Ltd shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from www.polity.org.za.

  5. Payment options accepted

    Payment may be made via Visa and MasterCard.

  6. Card acquiring and security

    Card transactions will be acquired for Marble Restaurant (Pty) Ltd via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

  7. Customer details separate from card details

    Customer details will be stored by Marble Restaurant (Pty) Ltd separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

  8. Merchant Outlet country and transaction currency

    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  9. Responsibility

    Marble Restaurant (Pty) Ltd takes responsibility for all aspects relating to the transaction including sale of services sold on this website, customer service and support, dispute resolution and delivery of goods.

  10. Country of domicile

    This website is governed by the laws of South Africa and Marble Restaurant (Pty) Ltd chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, PO Box 3026 Parklands, 2121.

  11. Variation

    Marble Restaurant (Pty) Ltd may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  12. Company information

    This website is run by Marble Restaurant (Pty) Ltd (private company) based in South Africa trading as Marble Restaurant Cape Town and with registration number 2017/536972/07.

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